Easy-to-use, scalable, cloud-based contact center platform which connects callers to the best-skilled agents
Inbound & outbound voice, SMS, QA and contact center insights
Why Segue?
We simplify complex workflows for frictionless use and easier communication.
Easy to use
Built with end users in mind, Segue’s interface is so navigable, with a minimal learning curve, allowing you to quickly set up and run operations.
Flexible
A scalable platform ramps up or down easily as sales and customer service business needs change. Stay in the driver’s seat, with the ability to quickly deploy features on the platforms with no delays.
Comprehensive
A suite of features enables you to effectively handle customer issues, improve agent performance, provide data insight for continuous improvement and ensure seamless CX.
Robust support
Our experienced, trained and certified IT, service delivery and network teams are employed in-house, ensuring any issues are resolved swiftly.
Comprehensive yet simple
contact center solutions
Addressing your interaction requirements for customer service, telemarketing, help desk and other structured communications workflows. Segue’s robust features make call distribution, routing, handling, monitoring and reporting simple and insightful.
